Change Team Lead

Future challenges

• Research, design, and implement solutions that align with business strategy and meet regulatory requirements.
• Establish and manage relationships with key external partners, including regulatory authorities, management companies, banks, and service providers.
• Lead the full lifecycle of new licensed entity launches — from initial planning and licensing to operational handover — ensuring alignment with business goals and compliance standards.

• Coordinate the review, preparation, and submission of all documentation required by regulatory authorities and management entities to obtain or maintain licenses.
• Ensure seamless client migration and onboarding processes for newly established licensed entities, maintaining transparent communication and service continuity.
• Oversee acquisition and onboarding of new clients in line with licensing and compliance requirements.

• Collaborate with internal stakeholders (Product, Finance, Legal, etc.) to optimize client experience and operational workflows.
• Ensure operational readiness by setting up efficient workflows, procedures, and control mechanisms before transferring to ongoing operations.
• Identify and resolve project risks, dependencies, or process bottlenecks while maintaining compliance with financial and regulatory standards.

• Oversee planning cycles, ensuring the Change Team adheres to project roadmaps, milestones, and deadlines.
• Maintain comprehensive documentation, progress reports, and stakeholder updates to ensure transparency and accountability.

• Define clear roles, responsibilities, and task prioritization for Change Team members and integrated project teams.
• Plan team structure and headcount needs; participate actively in recruitment and onboarding processes.
• Conduct regular one-on-one meetings to track progress, provide feedback, and support career growth.
• Lead performance management, feedback sessions, and goal setting.
• Build a positive and high-performing team culture aligned with company values.

We expect

• Proven experience in project or change management within regulated or licensed environments (fintech experience is a strong advantage).
• Strong communication and relationship-building skills across all levels of the organization and with external partners.
• Flexible, result-oriented, and deadline-driven — capable of navigating complex regulatory frameworks.
• Demonstrated problem-solving ability in uncertain and dynamic environments.
• Fast learner, comfortable operating in high-change, high-growth settings.
• Experience managing direct, project-based, and cross-functional teams.
• English proficiency: B2+ (written and spoken).
• Legal or financial background is a plus.

We offer

• Comprehensive Health Insurance from day one, including dental care, coverage for relatives, medical check-ups, CT scans, and other joys of adult life;
• We partially reimburse sports and sessions with a psychologist after the probation period;
• Hybrid format at the Tbilisi office that has more than everything for productive and comfy work environment: PlayStation / Xbox, a sports area, a kitchen, chill-out zones and much more;
• Relocation to Tbilisi: we will cover your move, including the flight and the first month’ living costs for you and your family;
• Marvellous office in Tbilisi with a scenic view;
• Flexible start and end times of the workday;
• Paid delicious lunches in the office;
• Apart from regular vacations, we offer paid days off every month – no need to coordinate or explain anything;
• State-of-the-art work equipment at your disposal;
• Paid English classes with a corporate teacher.